Staffing Advice and Assistance

This is probably our most frequently used area and we can advise on almost all awards. We have a number of services that include:

1. Phone Advice on Demand - if you have a question about staffing or the award simply call Qrtsa for the answer.
2. Wages Bulletins - Whenever the Award changes we send a wages bulletin to all members to let them know.
3. The Employers' Guide - A summary of the main Queensland Retail Awards provided to all members when they join and updated regularly.
4. Vetting Service - If you have prepared any material for your staff (employment contracts, warning letters, induction kits, interview questions, etc) simply fax them to Qrtsa and we will check them over to ensure that they comply with all relevant legislation. We can also prepare these documents for you.
5. Representation - Should a staff member bring an unfair dismissal, wages claim, discrimination claim or similar claim against you we will represent you in the relevant tribunal. The first three hours per case is free.